Terms of Service

These Terms of Service ("Terms") are an agreement between you and NJ E-Media Productions ("PileBreak", "we", "us"). By creating an account or using the PileBreak iOS application or web portal (together, the "Service"), you agree to these Terms. If you do not agree, do not use the Service.

If you use the Service on behalf of an organisation, you represent that you have authority to bind that organisation to these Terms.

You must be at least 13 years old to use the Service. If you are under the age of majority where you live, you may only use the Service with the involvement of a parent or guardian.

You must provide accurate account information and keep your credentials confidential. You are responsible for all activity that occurs under your account.

Accounts are created in the PileBreak iOS app. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

You may delete your account at any time from within the app, under Profile → Delete Account. Deleting your account does not automatically cancel any active App Store subscription; subscriptions are managed through your Apple ID settings.

You retain ownership of the photographs, descriptions, notes and other content you submit to the Service ("Your Content").

By submitting Your Content, you grant PileBreak a limited, worldwide, non-exclusive, royalty-free licence to host, store, process, transmit, display and create derived versions of Your Content solely to operate and provide the Service to you. This licence ends when you delete Your Content or your account, except for copies retained as described in our Privacy Policy.

You represent and warrant that you have all rights necessary to submit Your Content, and that Your Content does not infringe the rights of any third party or violate any law. You must not photograph people or property you do not have the right to photograph.

PileBreak identifies the contents of your photographs using automated image-recognition models. To do this, your photographs are transmitted to our image-processing provider, which returns a list of detected items and descriptive details.

This processing is what the Service is for. It is described in our Privacy Policy, and it is disclosed in our App Store privacy details. Do not submit photographs you are not willing to have processed in this way.

Automated results can be wrong. Detected items, quantities, brands and descriptions are suggestions, and you should check them before relying on them. PileBreak is not a valuation, appraisal, authentication or insurance service, and no output should be treated as one.

You agree not to: use the Service for any unlawful purpose; upload content that is illegal, infringing, or harmful; attempt to access another user's account or data; interfere with or disrupt the Service or its infrastructure; reverse engineer or attempt to extract source code except as permitted by law; or use automated means to access the Service in a way that exceeds reasonable personal use.

We may suspend or terminate access to the Service if you materially breach these Terms.

PileBreak offers three membership plans — Standard, Premium and Executive — each an auto-renewing subscription billed monthly or yearly (yearly is 10% less). Standard includes a free trial for new subscribers; Apple requires a valid payment method to start it, and the subscription begins at the regular price when the trial ends unless you cancel at least 24 hours before. One free trial per Apple ID. The price, billing period and what each plan includes (open piles, AI scans per month and Vault items) are shown in the app before you buy. There is no free plan: an account without an active plan keeps everything already in it and can view it, but cannot start new piles, run AI scans or add Vault items until a plan is chosen.

On iPhone and iPad, memberships are purchased through Apple's In-App Purchase system and are subject to Apple's terms. Payment is charged to your Apple ID when you confirm the purchase. Your subscription renews automatically at the end of each period at the then-current price unless you cancel at least 24 hours before the end of the current period.

You can manage or cancel at any time in your Apple ID settings (Settings → your name → Subscriptions), or from Profile in PileBreak, which opens Apple's subscription settings. Cancelling stops future renewals; you keep your plan until the end of the period you have paid for. Your piles, items and Vault records are not deleted when a plan ends — they remain readable in the app and on the web portal — but new piles, AI scans and new Vault items are paused until a plan is active again.

Refunds for App Store purchases are handled by Apple under its own policies (reportaproblem.apple.com).

Deleting your PileBreak account does not cancel an App Store subscription. Cancel the subscription in your Apple ID settings as well.

We may modify, suspend or discontinue any part of the Service. We aim to keep the Service available but do not guarantee uninterrupted or error-free operation.

Some features may be offered in beta. Beta features are provided as-is, may change without notice, and may be removed.

The Service is provided "as is" and "as available", without warranties of any kind, whether express or implied, including merchantability, fitness for a particular purpose, and non-infringement, to the fullest extent permitted by law.

We do not warrant that the Service will meet your requirements, that automated item recognition will be accurate, or that data will never be lost. You are responsible for keeping independent copies of anything you cannot afford to lose.

To the fullest extent permitted by law, PileBreak will not be liable for any indirect, incidental, special, consequential or punitive damages, or for any loss of profits, data, goodwill or business opportunity, arising out of or relating to your use of the Service.

To the fullest extent permitted by law, our total aggregate liability for all claims relating to the Service will not exceed the greater of the amount you paid us in the twelve months before the claim, or USD 50.

Some jurisdictions do not allow certain exclusions or limitations, so some of the above may not apply to you. Nothing in these Terms limits liability that cannot lawfully be limited.

You may stop using the Service at any time and delete your account from within the app.

We may suspend or terminate your access if you breach these Terms, if we are required to by law, or if we discontinue the Service. Where practical, we will give notice. Sections that by their nature should survive termination — including content licences already granted, disclaimers, limitation of liability, and governing law — will survive.

We may update these Terms. When we make a material change we will update the date at the top of this page and, where appropriate, notify you in the app before the change takes effect. Continuing to use the Service after a change means you accept the updated Terms.

These Terms are governed by the laws of the State of New Jersey, United States, without regard to conflict-of-law rules. Disputes will be brought in the state or federal courts located in New Jersey, unless mandatory local law gives you the right to bring a claim elsewhere.

Questions about these Terms: pilebreak+support@gmail.com.